We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Information about the collection of personal data and provider identification

We look forward to your visit to our website and your interest in our company and our range of services. The protection of personal data is important to us. All web activities of Xenario UK Limited are in accordance with the applicable legislation for the protection of personal data and data security, in particular tGDPR.

This Privacy Notice tells you how to handle information that is collected during your visit to this site. Personal data is all data that is personally available to you, eg. Name, address, e-mail addresses and user behavior.

Xenario UK Limited collects personal data when you submit our contact, request, registration,  and support forms. The personal data that you provide to us voluntarily via the website (eg name, address, e-mail address, etc.) will only be used to correspond with you. Personal data will only be collected, processed, stored and used by us to the extent necessary to carry out the services offered. Xenario UK Limited does not sell your personal data to third parties.

The data will not be disclosed to third parties, unless you have been previously identified and the transfer has been triggered by a clear and deliberate act.

cookies

Cookies are small text files that are locally stored in the terminal via the web browser.

The persistent cookies have a different duration depending on the purpose, from one day to ten years. By setting the cookies, the recognition of devices / web browser is enabled, provided that the site / web browser before the site has been visited. This allows unique visitors to be counted per hour, day, week and month. By means of a comparison of the IP address of the terminal with a database, a rough localization is performed. On the one hand, this is usually the location of the dial-up node of the Internet service provider and not of the visitor; on the other hand, the IP address is immediately discarded after the determination and is not stored. Finally, a rough time duration is determined. Due to the technique used, the counting method is not error-free,

It is not possible to determine which way a visitor has gone on the website. However, it is recorded whether a visitor has become aware of the website via a search engine and what search terms have led to it.

No personal reference can be made via these cookies. The cookies are created for the purpose of creating non-personal personal statistics ("pseudonymous usage profiles").  You can prevent the analysis of user behavior by blocking the setting of cookies  in your browser.  Of course, you can also delete the above mentioned cookies in your browser in order to delete tracking information.

Privacy Policy for the use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install:  http://tools.google.com/dlpage/gaoptout?hl=en  .

Source:  Disclaimer, Privacy Policy Google Analytics

Squarespace (operation and analysis of this website)

Our website uses Squarespace Metrics, the web analysis service of Squarespace, Inc., 225 Varick Street, New York, NY 10014, USA ("Squarespace"). Squarespace Analytics uses cookies. The data generated by cookies on the use of our website are transmitted to a server of Squarespace in the USA and stored there. Squarespace is certified under the EU-US privacy shield "Privacy Shield" and is committed to complying with EU data protection requirements. Squarespace uses the data to evaluate the use of the website by the visitor, to compile reports on the activities of visitors to the website and to provide other services related to the use of the website. If Squarespace is legally obliged to do so or third parties process the data in the order, the data will be transmitted to third parties. Squarespace will in no case associate your IP address with other Squarespace data. You have the option to prevent the storage of cookies on your computer by appropriate browser settings. By using the Website, you agree to the processing of the data collected about you by Squarespace in the manner described above and for the purpose of creating visitor statistics on the use of the Website and to improve the Website. Find out more at the By using the Website, you agree to the processing of the data collected about you by Squarespace in the manner described above and for the purpose of creating visitor statistics on the use of the Website and to improve the Website. Find out more at the By using the Website, you agree to the processing of the data collected about you by Squarespace in the manner described above and for the purpose of creating visitor statistics on the use of the Website and to improve the Website. Find out more at thePrivacy Site of Squarespace .

Contact, Support and Feedback

 

Privacy Policy for using Freshworks (chat feature)

We use Freshworks services (San Francisco, USA, 1250 Bayhill Drive, Suite 315, San Bruno, CA 94066) for realizing a chat feature. If you use the chat feature, you will communicate with us through the Freshworks servers. This data is collected and stored for the evaluation and improvement of the communication and possibly subsequent continuation of the chat. For more information, see Freshworks Articles on the DSGVO and Freshworks' Privacy Notice .

External links

This privacy statement applies solely to this website. For your optimal information, you will find links on our pages that refer to third-party sites. As far as this is not obvious, we point out that this is an external link. This privacy policy does not extend to these other providers. When you leave this site, it is recommended that you carefully read the privacy policy of each site first.

Further information from ICO  (Information Commissioners Office)

You may request information from us regarding the personal data concerning you and we have the right to correct incorrect data, to restrict processing and to delete, insofar as this does not preclude a retention obligation. 

right of appeal

You have a right of appeal to a data protection supervisory authority, for example the ICO.  You may find more information on GDPR from the Information Commisioners Office at  https://ico.org.uk 

Right of withdrawal

The  processing of your data is based on a consent , you have the right to revoke the consent at any time, without affecting the legality of the processing based on the consent until the revocation becomes. Statutory authorizations remain unaffected by a revocation of consent.

Cookies

You can prevent the analysis of user behavior by blocking the setting of cookies by the domain "xenariouk.com" in your browser. If necessary, please see the program help for how to set this up in your browser.

Of course, you can also manually delete cookies in your web browser at any time to remove tracking information.

Data Protection Officer

We have appointed a data protection officer. Please contact info@xenariouk.com  for more information.

Changes to the privacy policy

This statement will be reviewed, and updated as necessary throughout the current year.

June 2018